Help that may fit your situation
NYC NY Connects
Referrals for long term services and supports
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What this program is
NY Connects provides information about long term services and supports to people of all ages and disabilities, as well as caregivers and professionals. NY Connects is funded by the NY State Office for the Aging (NYSOFA).
Who can get it
NY Connects is available to children and adults of all ages, regardless of a disability diagnosis, income level, or insurance.
NY Connects also serves:
- Caregivers of older adults and parents of children with a disability.
- Professional service providers working with someone in need of long term services and supports.
Heads up
- Long term services and supports help older adults and people with disabilities stay independent and healthy in their daily lives.
- Long term care includes medical and non-medical services that may be available:
- at your home.
- in community-based settings (senior center, community center, or day care).
- in a residential setting such as Assisted Living Residence.
- in nursing homes.
- NY Connects staff can:
- Screen, navigate, and help you apply for benefits and entitlements.
- Connect you to support groups, including those for caregivers.
- Provide referrals to services such as home care.
- Direct you to financial and legal information.
How to apply
Call the State office at 800-342-9871 or contact your local office.
- Bronx: 347-862-5200
- Brooklyn: 718-671-6200
- Manhattan: 212-966-9852
- Queens: 718-559-4400
- Staten Island: 718-489-3954
If you are deaf or hard of hearing, you may call the NY Relay System at 711.
You can get help in person by appointment only.
By phone
Call the State office at 800-342-9871 or contact your local office:
- Bronx: 347-862-5200
- Brooklyn: 718-671-6200
- Manhattan: 212-966-9852
- Queens: 718-559-4400
- Staten Island: 718-489-3954
If you are deaf or hard of hearing, you may call the NY Relay System at 711.
In person
You can get help in person by appointment only. Contact your local office:
- Bronx: 347-862-5200
- Brooklyn: 718-671-6200
- Manhattan: 212-966-9852
- Queens: 718-559-4400
- Staten Island: 718-489-3954
Get help
Visit the website
Learn more about NYC NY Connects (https://www1.nyc.gov/site/nycnyconnects/index.page).
Get help by email
Email: DNYConnects@aging.nyc.gov
Call NYC Connects
Call the NY State Office at 800-342-9871.
If you are deaf or hard of hearing, you may call the NY Relay System at 711.
Call 311
Ask for "NY Connects Long Term Care"
Visit the website
Learn more about NYC NY Connects (https://www1.nyc.gov/site/nycnyconnects/index.page).
Call 311
Ask for "NY Connects Long Term Care"
Source and last updated
- Source
- NYC Benefits Platform (kvhd-5fmu) View dataset
- Agency
- NYC Department for the Aging (DFTA)
- Updated
- Source: May 10, 2025 · Synced August 18, 2026
How we verified this
Source record ID: P145en · S2R047
WayMakr shows only what this source publishes. Program details are not attached to specific facility listings unless a relationship has been verified.