Help that may fit your situation
Lifeline
Discount on your phone or internet service
Was this information right?
What this program is
Lifeline is a federal program that provides up to $9.25 monthly off phone or internet service.
Who can get it
You're eligible for Lifeline if you answer yes to either question:
- Does someone in your household receive:
- Supplemental Nutrition Assistance Program (SNAP) (https://access.nyc.gov/programs/supplemental-nutrition-assistance-program-snap/)
- Supplemental Security Income (SSI)
- Medicaid (https://access.nyc.gov/programs/medicaid/)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Does your household income meet these requirements?
Household size
Maximum yearly income
1
$21,128
2
$28,553
3
$35,978
4
$43,403
5
$50,828
6
$58,253
7
$65,678
8
$73,103
For each additional person:
+$7,425
Heads up
- To get the Lifeline discount:
- Check if your current phone or internet company offers Lifeline, or
- Switch to a phone or internet provider that does (https://cnm.universalservice.org/)
- Your Lifeline eligibility will be checked automatically every year after you enroll.
- Each household can receive one Lifeline discount for either internet or phone service, depending on what your service provider offers.
How to apply
Apply Online
- Complete the online application (https://www.lifelinesupport.org/get-started/).
- Once approved for Lifeline, enroll with a participating phone or internet company (https://cnm.universalservice.org/) in-store, online, or by phone.
Apply by Mail
- Print and complete an application in English or Spanish (https://www.lifelinesupport.org/get-started/). Mail in your application with documents to prove your eligibility.
- Once approved for Lifeline, enroll with a participating phone or internet company (https://cnm.universalservice.org/) in-store, online, or by phone.
By phone Ask your phone or internet company if they offer Lifeline or contact a
company in your area (https://cnm.universalservice.org/)
that offers Lifeline.
Online
- Complete the online application (https://www.lifelinesupport.org/get-started/).
- Once approved for Lifeline, enroll with a participating phone or internet company (https://cnm.universalservice.org/) in-store, online, or by phone.
By phone
Ask your phone or internet company if they offer Lifeline or contact a
company in your area (https://cnm.universalservice.org/)
that offers Lifeline.
By mail
- Print and complete an application in English or Spanish (https://www.lifelinesupport.org/get-started/). Mail in your application with documents to prove your eligibility.
- Once approved for Lifeline, enroll with a participating phone or internet company (https://cnm.universalservice.org/) in-store, online, or by phone.
What to bring
You will need a social security number (SSN) to apply.
You will also need to give proof of income or proof of program participation.
Get help
Visit the Lifeline website
lifelinesupport.org (https://www.lifelinesupport.org/)Call Lifeline Call
800-234-9473
for questions about your application or to have an application mailed to you. Email Lifeline Email
LifelineSupport@usac.org
for questions about your application or to have an application mailed to you.
Visit the Lifeline website
lifelinesupport.org (https://www.lifelinesupport.org/)
Source and last updated
- Source
- NYC Benefits Platform (kvhd-5fmu) View dataset
- Agency
- Federal Communications Commission (FCC)
- Updated
- Source: May 30, 2025 · Synced August 18, 2026
How we verified this
Source record ID: P131en · S2R043
WayMakr shows only what this source publishes. Program details are not attached to specific facility listings unless a relationship has been verified.