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Adult Protective Services

Help for adults in danger of abuse, neglect or exploitation

Family Services
Service
People with disabilities
Older Adults

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What this program is

APS helps adults in danger of abuse, neglect or exploitation. If you or someone you know needs help, refer them to APS by calling 718-557-1399.

Who can get it

To be eligible for APS, you should be able to answer yes to the following questions:

  • Are you 18 or older?
  • Do you have a physical or mental disability?
  • Are you unable to manage your own resources, carry out daily activities, or protect yourself from dangerous situations without help from others?
  • Do you have no one else who is willing and able to help you responsibly?

Heads up

  • Refer someone to APS if they can't meet their basic needs like food, shelter, or healthcare. This might be because of:
  • abuse - could be physical, verbal, sexual, financial, etc.
  • neglect - from self-neglect, a disability, or inadequate care by others.
  • financial exploitation - when someone is manipulating them for financial gain or stealing from them.
  • Anyone can anonymously refer an adult to APS. You can refer yourself if you need.
  • APS caseworkers will make a plan of support for you which might include:
  • visiting your home to assess your needs and investigate reports of abuse, neglect, or exploitation
  • helping you apply for public benefits
  • finding other living arrangements
  • referring you for psychiatric and/or medical examination and care
  • referring to the NYPD and District Attorney to address allegations of exploitation and abuse
  • petitioning the Courts for help with eviction prevention or with managing financial and domestic affairs.
  • heavy-duty cleaning services
  • Call 911 in an emergency or life-threatening situation where a person needs immediate help.

How to apply

  • Call APS at 718-557-1399
  • Email APSrefer@hra.nyc.gov

By phone

Call APS at 718-557-1399 to refer someone.

Get help

7185571399

Visit their website

Learn more about APS (https://www1.nyc.gov/site/hra/help/adult-protective-services.page) from HRA.

Source and last updated

Source
NYC Benefits Platform (kvhd-5fmu) View dataset
Agency
NYC Human Resources Administration (HRA)
Updated
Source: September 24, 2024 · Synced August 18, 2026
How we verified this

Source record ID: P041en · N/A

WayMakr shows only what this source publishes. Program details are not attached to specific facility listings unless a relationship has been verified.