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NYC 988

Talk, text, or chat for mental health help

Health
Resource
All New Yorkers

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Call NYC 311

No direct number is published for this location — NYC 311 can help you confirm details or find other contact options.

What this program is

NYC 988 is a free, confidential mental health and substance use crisis line. Reach a counselor by phone, text, or chat 24/7, 365 days a year.

Heads up

  • Chat online
  • Visit the NYC 988 website (https://nyc988.cityofnewyork.us/en/) anytime to chat with a counselor.
  • Call 988
  • Specialized help is available for veterans, Spanish-speakers, and LGBTQI+ support (for ages 25 and under).
  • Call 711 then 988 if you're hard of hearing and need relay service.
  • Call 911 if you're in immediate danger or need emergency medical attention.
  • Text 988
  • Text "AYUDA" for Spanish.
  • Text 838255 if you're a veteran.
  • Help is available anytime for
  • Stress, depression, and anxiety
  • Substance use and alcohol
  • Finding long-term counseling
  • Suicide prevention and crisis support
  • Peer support from people with similar experiences
  • Referrals to additional services
  • Counselors speak English, Spanish, and Chinese. Interpretation services are available in over 200 languages.

Get help

Visit the website

Find other mental health services on the NYC 988 website (https://nyc988.cityofnewyork.us/en/).

Check out free mobile apps to help manage your health and emotional wellbeing (https://nycwell.cityofnewyork.us/en/app-library/).

Call 311

Ask for "NYC 988."

Recent official updates

Announcements from the agency, shown as published. Open the link for full details.

Source and last updated

Source
NYC Benefits Platform (kvhd-5fmu) View dataset
Agency
NYC Department of Health and Mental Hygiene (DOHMH)
Updated
Source: June 10, 2026 · Synced August 18, 2026
How we verified this

Source record ID: P035en · N/A

WayMakr shows only what this source publishes. Program details are not attached to specific facility listings unless a relationship has been verified.