Help that may fit your situation

Cash Assistance

Monthly cash help when you are in need

Cash & expenses

Benefit

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What this program is

Your family can get cash if you're in need. Many families will get the funds on a debit card that can be used at any ATM or store where EBT cards are accepted. Some families may only qualify to get funds paid directly to their landlord.

Who can get it

This program looks at several things to decide if you are eligible. Some of them include:

how much money you earn
how much money you receive from benefits
how many people live in your house
resources like cash or a checking account

Heads up

Requires proof of identity, where you live, and income.
Depending on your situation, you may be eligible for Cash Assistance even if you're not a U.S. citizen.
If you're able to work, you will either need to be working, be in an education or training program, or participate in a program assigned to you in order to get Cash Assistance. If you're 60 or older, you are waived from this requirement.

How to apply

Apply online

Apply on ACCESS HRA (https://a069-access.nyc.gov/accesshra/). You can apply for Cash Assistance, SNAP, and Medicaid at the same time.
Use the ACCESS HRA mobile app to track the progress of your application or submit documents.
Call the phone number on your confirmation or next steps page for your interview. You can also visit an HRA Benefits Access Center (http://www1.nyc.gov/site/hra/locations/job-locations.page) for an in-center interview.

Apply by mail

Print the application (https://otda.ny.gov/programs/applications/2921.pdf) and complete it.
Mail it to or drop it off at an HRA Benefits Access Center (http://www1.nyc.gov/site/hra/locations/job-locations.page).
You will get a letter with the phone number to call for your phone interview. You can also visit an HRA Benefits Access Center (http://www1.nyc.gov/site/hra/locations/job-locations.page) for an in-center interview.

Apply in person

Visit an open HRA Benefits Access Center (http://www1.nyc.gov/site/hra/locations/job-locations.page) to apply. It will help if you bring proof of your identity, where you live, who lives with you, and your income. A worker will tell you which of these things you must prove.

Online

Apply on ACCESS HRA (https://a069-access.nyc.gov/accesshra/). You can apply for Cash Assistance, SNAP, and Medicaid at the same time.
Use the ACCESS HRA mobile app to track the progress of your application or submit documents.
Call the phone number on your confirmation or next steps page for your interview. You can also visit an HRA Benefits Access Center (http://www1.nyc.gov/site/hra/locations/job-locations.page) for an in-center interview.

In person

By mail

Print the application (https://otda.ny.gov/programs/applications/2921.pdf) and complete it.
Mail it to or drop it off at an HRA Benefits Access Center (http://www1.nyc.gov/site/hra/locations/job-locations.page).
You will get a letter with the phone number to call for your phone interview. You can also visit an HRA Benefits Access Center (http://www1.nyc.gov/site/hra/locations/job-locations.page) for an in-center interview.

Paper application form Find an open HRA Benefits Access Center

What to bring

To apply for Cash Assistance you will need to prove the following:

Your identity: such as a photo ID, drivers license, passport, naturalization certificate, or hospital records.
Where you live: such as a statement from your landlord, current rent receipt, lease, or mortgage records.
Your income (if any): such as a current pay stub, business records, current income tax return, or an Unemployment Insurance Benefit statement.

Check the Cash Assistance document guide (https://www1.nyc.gov/assets/hra/downloads/pdf/fia-1227a.pdf) to see what else you can use as proof.

Get help

718-557-1399

Visit the Cash Assistance website (http://www1.nyc.gov/site/hra/help/cash-assistance.page) to learn more about this program.
Call the HRA Infoline at 718-557-1399 for more information.

Visit the website

Visit the Cash Assistance website (http://www1.nyc.gov/site/hra/help/cash-assistance.page) to learn more about this program.

Call 311

Ask for Cash Assistance.

Places to get help (25)

Authoritative city directories list these locations for applying to this program in person.

Common Benefit Identification Card (Cbic) Electronic Benefits Transfer (Ebt) Services Office
Brooklyn · Brooklyn
Call NYC 311
No direct number is published for this location — NYC 311 can help you confirm details or find other contact options.
Apply in person here
Verified against city directories · confirmed 10/21/2026
How we verified this
Matched by directory crosswalk · 85% confidence
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East New York Snap Center
2400 Fulton Street, Brooklyn · Brooklyn
Call NYC 311
No direct number is published for this location — NYC 311 can help you confirm details or find other contact options.
Apply in person here
Verified against city directories · confirmed 10/21/2026
How we verified this
Matched by directory crosswalk · 90% confidence
Was this information right?
Family Services Call Center, Bronx Satellite
Bronx · Bronx
Call NYC 311
No direct number is published for this location — NYC 311 can help you confirm details or find other contact options.
Apply in person here
Verified against city directories · confirmed 10/21/2026
How we verified this
Matched by directory crosswalk · 85% confidence
Was this information right?
Family Services Call Center, Brooklyn Satellite
2400 Fulton St., 3rd & 4th Fl., Citywide · Citywide
Call NYC 311
No direct number is published for this location — NYC 311 can help you confirm details or find other contact options.
Apply in person here
Verified against city directories · confirmed 10/21/2026
How we verified this
Matched by directory crosswalk · 100% confidence
Was this information right?
Family Services Call Center, Manhattan Satellite
New York · Manhattan
Call NYC 311
No direct number is published for this location — NYC 311 can help you confirm details or find other contact options.
Apply in person here
Verified against city directories · confirmed 10/21/2026
How we verified this
Matched by directory crosswalk · 85% confidence
Was this information right?
Family Services Call Center, Queens Satellite
Long Island City · Queens
Call NYC 311
No direct number is published for this location — NYC 311 can help you confirm details or find other contact options.
Apply in person here
Verified against city directories · confirmed 10/21/2026
How we verified this
Matched by directory crosswalk · 85% confidence
Was this information right?
HRA Benefits Access Center Bushwick
2 George Street, Brooklyn · Brooklyn
Call NYC 311
No direct number is published for this location — NYC 311 can help you confirm details or find other contact options.
Apply in person here
Verified against city directories · confirmed 10/21/2026
How we verified this
Matched by directory crosswalk · 85% confidence
Was this information right?
HRA Benefits Access Center Clinton Hill
495 Clermont Avenue, Brooklyn · Brooklyn
Call NYC 311
No direct number is published for this location — NYC 311 can help you confirm details or find other contact options.
Apply in person here
Verified against city directories · confirmed 10/21/2026
How we verified this
Matched by directory crosswalk · 85% confidence
Was this information right?
HRA Benefits Access Center Concourse
845 Barretto Street, Bronx · Bronx
Call NYC 311
No direct number is published for this location — NYC 311 can help you confirm details or find other contact options.
Apply in person here
Verified against city directories · confirmed 10/21/2026
How we verified this
Matched by directory crosswalk · 85% confidence
Was this information right?
HRA Benefits Access Center Coney Island
1912 Mermaid Avenue, Brooklyn · Brooklyn
Call NYC 311
No direct number is published for this location — NYC 311 can help you confirm details or find other contact options.
Apply in person here
Verified against city directories · confirmed 10/21/2026
How we verified this
Matched by directory crosswalk · 85% confidence
Was this information right?
HRA Benefits Access Center Crotona
1910 Monterey Avenue, Bronx · Bronx
Call NYC 311
No direct number is published for this location — NYC 311 can help you confirm details or find other contact options.
Apply in person here
Verified against city directories · confirmed 10/21/2026
How we verified this
Matched by directory crosswalk · 85% confidence
Was this information right?
HRA Benefits Access Center Dyckman
4055 10 Avenue, New York · Manhattan
Call NYC 311
No direct number is published for this location — NYC 311 can help you confirm details or find other contact options.
Apply in person here
Verified against city directories · confirmed 10/21/2026
How we verified this
Matched by directory crosswalk · 85% confidence
Was this information right?

Showing 12 of 25 linked locations.

Source and last updated

Source: NYC Benefits Platform (kvhd-5fmu) View dataset
Agency: NYC Human Resources Administration (HRA)
Updated: Source: June 18, 2025 · Synced August 18, 2026

How we verified this

Source record ID: P010en · S2R010

WayMakr shows only what this source publishes. Program details are not attached to specific facility listings unless a relationship has been verified.