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OPWDD Front Door

The official starting point for OPWDD services for people with developmental disabilities

Developmental Disabilities
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What this program is

The Front Door is the way OPWDD connects you to the services you want and need. Once you enter, a person-centered planning process begins, which helps you learn about and access service options that take your needs and desires into consideration. It will also give you the chance to direct your own service plan or help your family member or loved one as they direct theirs.

The Front Door is based on the understanding that, as a person with developmental disabilities you have the right to:

  • Enjoy meaningful relationships,
  • Experience personal growth,
  • Participate in your community and,
  • Live in the home of your choice.

Who can get it

Front Door staff will guide you through the steps involved in finding out if you are eligible for services with OPWDD, identify your needs, goals and preferences and help you work on a plan for getting those services.

  • The first step to receiving assistance is to determine if you are eligible.
  • Once you are determined eligible, you can begin the planning process.
  • There are many supports and service options available, including supports to live in your home independently or with others, employment, day habilitation, and children's services.

Heads up

  • OPWDD publishes Front Door video modules in English and 13 other languages, including American Sign Language.

How to apply

Contact the OPWDD Infoline at 866-946-9733 and ask them to transfer you to your local Front Door Office by telling the operator what county you live in.

Online

View the Front Door video modules and guides at opwdd.ny.gov/get-started/front-door.

By phone

Call the OPWDD Infoline at 866-946-9733 and ask to be transferred to your local Front Door Office — tell the operator what county you live in.

Get help

Source and last updated

Source
NYS OPWDD (official page) View official source
Agency
NYS Office for People With Developmental Disabilities (OPWDD)
Updated
Source date not published · Checked October 21, 2026
How we verified this

Source record ID: opwdd-front-door

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